FACQ’s For Services
Welcome to Frequently Asked Curly Questions.
1) Why is it after a curly cut and my hair is wet, one side is longer than the other?
This is due to when we cut, we cut your curls dry, so it could be that your curls on one side are tighter than the other or looser on one side. But hopefully when your curls are dry they are pretty even. (Please also see below)
If you choose to have a "towel dry" service, please be aware we can NOT guarantee your cut or colour at all as we need to see your hair dried. Why: colour looks different when dry (lighter/darker/cooler/warmer), your curls react differently when dry (shorter/longer/straighter/curlier).
A recheck is still applicable but you maybe/will incur an additional cost for any colour reworking or more than a slight fixing up with the cut (being the recheck).
2) How should my hair be when I come in for a curly cut?
Our main requirement is that your hair is down and isn’t or has been in a hair tie or braids. This is so we can see your natural hair fall and curls. Your hair can be "dirty" doesn't have to be very clean but please be aware it shouldn't be extremely dirty that it’s hard to touch your hair.
If your hair hasn't been down and has hair tie markings or in braids, we may not be able to do your service (non refundable deposit maybe charged) or we may have to charge an extra charge to wet down your curls and dry them, due to taking longer for your service.
If you are colouring your hair, it is best that your hair has no root touch up/colour sprays/creams etc in your hair. This is due to our colour range is very low or has no ammonia in the formula and this could create a barrier for the colour to penetrate. If you do come in with the root touch up colours we cannot guarantee your colour result.
Also with colouring please make sure that the curls/hair don't have a lot of product in your hair (should of been washed within a week not have two weeks or more of product over laying/build up). If there is too much product in your hair/curls the colour may not be guaranteed.
3) What hair colour brand/s do you use?
We us L’Oreal Professionnel ranges that are ammonia free: INOA for our permanent colour, Dia Colour for Demi permanent and Dia Light for semi permanent. We will also use Majirel Highlift and Blonde Studio (these two are not ammonia free). For more info www.lorealprofessionnel.com.au
We always use 100% the brands products. We don't substitute the peroxide/oxidant/solution for cheaper brands as this will affect the colour/bleach/result/longevity etc of the result.
4) Is a curly cut good if you straighten your hair now and then?
a) Yes & No. But mainly No. Why? Due to us cutting with the curl. When we cut, we don't stretch the curl out and cut it like its straight. We don't manipulate the curl. So if you straighten your curls dead straight it will look chunky, as it is cut with the curl.
Yes if you put a little curl in the ends of your hair when you straighten it, so this means the hair should not be dead straight, otherwise a straight cut would be best.
5) Do you colour Children's hair?
a) if your child is under the age of 16, we do not colour under the age of 16. This is a requirement of our colour company. This is due to many factors for example: hormones; teenagers & children under the age of 16 are going through hormonal changes and hormones do/may effect colour and could have a tendency of creating an allergic reaction in children and teenagers.
6) Is a Curl Cut for you?
Yes if you want to totally embrace your curls, enhance your curls, possibly create more curl, create more volume (if you want to), have more a rounder shape.
Also Yes if its just a few of those things.
No if you don't want to embrace your curls, stretch out your curls, prefer it more straighter/looser curls.
Remember curl cuts are done curl by curl. They are not cut with a comb or cut wet. That is why we need to see your natural curl when you come in. Your first curl cut, may do some surprising things & unexpected things: example: after you wash next or in the next week or two your curls will change, they could end up being longer on one side, one side might sit higher than the other, the layers could bounce up more on one side than the other, your length may also bounce up more. That is why we offer a recheck for 1-5 weeks.
Please note we have continuous video and sound recording for all our services of the inside of all the salon. Your service will be recorded.
Do you need help or a routine to get started?
Read our Blog Here: Click here (will open in a new window)